How do I return my Zetronix product?

How do returns work?

Returning your purchase is simple:

  1. If your purchase doesn’t live up to your expectations within 30 days of receiving the product then you may return it for a refund
  2. Returns must be returned, in the state you received them, and back in the original packaging
  3. Just send an email to support@zetronix.com within 30 days of receiving your product. Speed things up by sending your Order ID and describe why you’ve chosen to return the product(s). This won’t affect your return in any way, but it’s really helpful feedback for us as we continually work to improve all of our products.*

*A couple of notes:

  • If you are returning your item because it does not fit your need a 15% restocking fee will be assessed to your return
  • Please DO NOT return any products back without an RMA or RA number as this will cause delays in your refund, to obtain an RA or RMA number please email support@zetronix.com 

Please keep in mind that if you did not purchase your product directly from Zetronix.Com please contact the reseller you purchased from for return, this included Amazon, Staples, and Walmart. 

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